The confirmation email containing your tracking number was sent to the email address you provided at the time of submission. If you are still unable to locate this email, visit the Contact Us page.

Please visit the Contact Us page or use the chat feature in the web browser.

Your tracking number was sent to the email address you provided at the time of submission. If you are still unable to locate your tracking number, visit the Contact Us page.

Visit Track a Submission to determine if your submission is valid. If it has been more than 6-8 weeks since you submitted your claim, visit the Contact Us page.

Review the Offer Terms and Conditions for the promotion to verify if there are limits to the number of submissions.

A tracking number is a unique code assigned to your submission. Knowing your tracking number will allow you to track your submission online. It will also help customer service representatives locate your submission should you need any assistance.

• Select "Images." A pop-up window will open.
• Locate the image you want to submit from your computer files or take photo from mobile device. Select "Upload."
• Your files will appear on the submission page.
• If you need to provide additional images, select "Images." You may add up to four files.
• Once complete, select "Upload" and your files will begin uploading.
• Wait until the upload is completed before proceeding.

Confirm that the files are in the correct format (HEIC, JPEG, GIF or PNG). Your file may have exceeded the size limit of 5 MB per image. If this is the case, the file will not upload.

The submission process takes 6-8 weeks unless otherwise specified in the promotion Offer Terms and Conditions.

The information provided for the submission did not meet the requirements of the promotion. Review the promotion Offer Terms and Conditions. If you believe you received the message that submission is invalid in error, visit the Contact Us page or use the chat feature on your web browser.

The charcuterie boards will be shipped to the address you provide with your original submission. If you need to change your address, please visit the Contact Us page.

A maximum of four files can be added to each submission.

All offers require documentation in order to process them. If you do not provide the required documents, your submission will be invalid and will not be processed.

Review the Offer Terms and Conditions for the promotion to determine which products are eligible for the promotion.

Complete the online submission form, upload any required documentation or images, review your submission for accuracy and submit the information by following all of the directions provided.  Once we receive and review your submission, if it is accepted, your charcuterie board will be shipped to the address you provided.